Privacy Policy — Pumps Universe

1. Who we are

Pumps Universe ("we", "us", "our") operates the industrial pump marketplace at this website. We are the data controller for information collected through this platform.

2. What data we collect

We collect information you provide directly:

Account registration data — name, email address, company name
Contact form submissions — name, email, message content
Inquiry data — messages sent to suppliers through the platform
Reviews and ratings — text and scores you submit for products

We also collect data automatically when you use the site:

Log data — IP address, browser type, pages visited, timestamps
Session data — stored locally to keep you signed in

3. How we use your data

To provide and improve the platform
To deliver your inquiries to suppliers
To send transactional emails related to your account and inquiries
To detect and prevent fraud or abuse
To comply with legal obligations

4. Data sharing

We do not sell your personal data. We share information only in these cases:

With suppliers — when you submit an inquiry, your contact details are passed to the relevant supplier so they can respond
With service providers — hosting and email delivery services that process data on our behalf under data processing agreements
Legal requirements — when required by applicable law or court order

5. Data retention

We retain account data for as long as your account is active. Inquiry and review data is retained for as long as the associated supplier listing exists. You may request deletion at any time.

6. Your rights

Under applicable data protection law you have the right to:

Access personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability in a structured, machine-readable format

To exercise any of these rights, contact us at our contact page.

7. Cookies

We use only essential session cookies required for the platform to function. We do not use tracking or advertising cookies.

8. Changes to this policy

We may update this policy from time to time. Significant changes will be communicated by email to registered users. The date at the top of this page reflects when the policy was last revised.

9. Contact

Questions about this policy or your data? Get in touch.